Frequently Asked Questions

Melfoam offers acoustic ceiling panels, acoustic wall panels, acoustic baffles, and selected off-the-shelf acoustic products designed to reduce echo and improve sound control in commercial and residential spaces.

Our products are selected for real acoustic performance. They are designed to absorb sound and reduce reverberation, not just add a decorative finish.

The right product depends on the room type, echo level, available surface area, and the visual outcome you want. If you are unsure, contact us and we can help guide you.

Our acoustic panels are suitable for offices, classrooms, meeting rooms, hospitality venues, healthcare settings, studios, community spaces, and residential interiors.

Yes. Melfoam is built as an online store, making it easier to browse products, compare options, and order directly.

Yes. We offer Australia-wide delivery. Shipping costs and delivery times depend on product type, quantity, and destination.

Most in-stock orders are dispatched within 4 business days. Dispatch times may vary depending on stock availability, freight requirements, public holidays, and regional delivery locations.

Yes. Pickup is available from our Clayton, Melbourne warehouse by appointment once your order is confirmed and ready.

Many of our products are suitable for DIY or fit-out contractor installation. We also provide a general installation guide to help you get started.

Melfoam focuses on product supply. If you need professional installation, we can refer you to SoundFix Acoustics for site-specific advice, supply, and installation support.

Measure the room, plan panel placement, clean the wall or ceiling surface, check that it is flat and dry, and prepare suitable tools, fixings, adhesive, and safety equipment.

Yes, depending on the product. Some panels are designed for walls, some for ceilings, and some can suit multiple applications. Always check the product details before ordering.

If your order arrives damaged, notify Melfoam within 48 hours of delivery and include your order number, a description of the issue, and clear photos of the goods and packaging.

Returns may be accepted where goods are faulty, damaged in transit, the wrong item has been supplied, or your Australian Consumer Law rights apply. Change-of-mind returns are generally not accepted.

Minor variations in colour, texture, finish, or dimensions may occur. Product specifications can also change where necessary, so always check the product information before ordering.

Contact the Melfoam team for help choosing products, understanding delivery, or discussing installation pathways.